& Events

Consultation on cross-border consumer protection

Oct 11, 2013 | News

(11 October 2013) – Today the European Commission has started a consultation with consumers, consumer protection organisations and business to see how best to strengthen consumer protection across borders.

The review will feed into the Commission’s on-going, open ended, work to improve the pan-European network of consumer protection enforcement bodies. The consultation seeks feedback on such issues as:

  • What means of investigation and intervention do national enforcement authorities need to cooperate better in tackling infringements to consumer laws concerning several countries?
  • What sanctions are necessary to better deter infringing practices?
  • How can the enforcers act more efficiently and provide a more robust enforcement response to combat malpractices which occur widely in the EU or which are perpetrated by the same trader operating in a number of Member States?

The consultation is open until 31 January 2014 and is accessible on-line.

More information