(28 November 2019) – Today the European Commission released its 2019 edition of the Consumer Conditions Scoreboard.
It shows that the overall gap in consumer conditions is narrowing between the different regions of the EU; that consumers are more aware about their environmental footprint; and that consumer rules enable trust in the marketplace.
The Consumer Conditions Scoreboard monitors national conditions for consumers in three areas: 1. knowledge and trust; 2. compliance and enforcement; 3. complaints and dispute resolution.
It also examines progress in the integration of the EU retail market and in e-commerce.